DFP Customer Service Standards
Download
Revised DFP Customer Service Standards (PDF 143KB)Document viewers
To view PDFs get Adobe Reader.
The Department of Finance and Personnel (DFP) is committed to providing a high standard of service at all times.
This leaflet sets out the minimum standards of customer service you can expect from us.
More information and help
Contact:
Linda KirkwoodCorporate Improvement Centre
Corporate Services Group
Department of Finance and Personnel
Room B28 Rathgael House
Balloo Road
Bangor BT19 7NA
Publications Categories contents...
- Who we are and what we do
- What we spend and how we spend it
- What are our priorities and how are we doing
- Strategic and business plans
- Annual reports
- Inspection reports
- Internal and external performance reviews
- Impact assessments
- Service standards
- DFP Customer Service Standards
- DFP Customer Surveys
- Progress reports and statistics
- Public service agreements
- How we make decisions
- Our policies and procedures
- Lists and registers
- The services we offer
- Contact Us
Publication Categories
Publication Search
Key to symbols
link to an external website
link (to an external website), opens in a new window
