The Delivery and Innovation Division (DID) of the Department of Finance and Personnel was established in April 2007 to provide a range of specialist business services to the Northern Ireland Civil Service.
The Division, which sits under the umbrella of the Department’s Corporate Services Group, aims to:
- Provide strategic direction and leadership on the application of modern technology to transform the delivery of public services in Northern Ireland.
- Develop policies, strategies, standards and guidelines for Information Systems (IS) and Information Technology (IT) in the public service in Northern Ireland; and
- Take forward a full range of innovative initiatives in respect of the electronic delivery of services by government including the development of shared services (IT Assist) and improving citizen’s access to government (NIDirect).
Headed by Bill McCluggage, DID is co-located at Clare House in Belfast and at Craigantlet Buildings on the Stormont Estate.
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