| 8.7.2 | The business case should cover the following issues: - The purpose of the assignment.
- A reasoned assessment of the alternatives to external resources, and particularly the justification for using External Consultants. Where it is decided not to use internal consultants a full explanation must be provided for this decision.
- The immediate and long-term outputs and benefits expected from the External Consultancy resources, when they are likely to accrue and how they will be measured.
- The proposed project management arrangements, including management of deliverables, expectations and risks.
- The means by which skills/expertise will be transferred to ‘in-house’ staff and/or internal consultants if appropriate. If not appropriate, the business case should state the reasons why it is not appropriate.
- The proposed division of work between the External Consultants and any ‘in-house’ staff and/or internal consultants who will be assisting them.
- The expected costs of both the external and the ‘in-house’ effort.
- The performance review arrangements.
- How the results of the External Consultancy will be implemented and monitored.
- Any other considerations specific to the assignment.
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