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Performance & Contract Management for Construction Projects

The Managed Service

The ‘Managed Service for the Performance Management of Construction Projects’ (referred to as the Managed Service) is now available to enable user organisations to record and monitor a set of agreed Key Performance Indicators (KPIs), Sustainability and Health & Safety performance as part of the contract management process.

The Managed Service is currently being funded by CPD for the ‘greater good’ and its use is free of charge to user organisations. The system has extensive, and user customisable, online help facilities.

The Managed Service is based on the kpi4 construction tool and is hosted as an internet based service by Room4 Consulting Ltd (The Managed Service provider)

System Administrators

Each organisation using the Managed Service has appointed their own internal System Administrators.

To use the Managed Service you will need to contact your own organisation's Administrator for a login username and password (see also ‘User Types’ below).

The Managed Service replaces the previous service which used the “AENI Database”

Login to the Managed Service

To login for the Managed Service go to and enter your username and password.

Help Resources for the Managed Service

Queries specific to an organisation should be addressed to the organisation's Administrator in the first instance.

User Guides

User Guides are also available as follows:


A Helpline is available for users of the Managed Service. The helpline number is 0151 339 9355

Queries can also be raised by emailing

Training for the Managed Service

Training presentations are available below for administrators and client advisor/project managers (CAPMs).

User Types

The Managed Service caters for four different user types. User types 1&2 are classed as Administrators:

  • User type 1: two Administrators reside in CPD’s Construction Procurement Policy Branch with responsibility for the Service as a whole.
  • User type 2: two Administrators reside in each organisation that intend to use the service.
  • User type 3: are generally Client Advisors and Project Managers within user organisations.

The above users must login to the Service using a username and password.

  • User Type 4: are casual users, typically clients and consultants external to user organisations and do not have to login to the Service. The system tasks carried out by these users are to provide information by completing electronic questionnaires sent out by Administrators, Client Advisors or Project Managers (user types 1, 2 & 3).

Background to the Managed Service

The ‘Policy Framework for Construction Procurement’ sets out six key aspects of Northern Ireland Public Procurement Policy that are of particular significance to construction works and services.

Procurement Guidance Notes 06/10 ‘Procurement of Construction Works and Services’ and 01/12 ‘Contract Management Principles and Procedures’ also include requirements for project evaluation, entailing the recording and monitoring of:

In 2002, the CoPEs agreed the GCCG Headline KPIs and in 2007 it was agreed that these KPIs would be recorded in the official KPI data collection database, which was the Achieving Excellence Northern Ireland (AENI) ‘Buildsoft’ database. This database also had the facility to record the CIFNI sustainability requirements included in contracts, initially at award stage, and subsequently those delivered at contract completion.

The contract for the provision of the AENI database service ended in September 2011. Following a tender competition, a contract for the provision of a new ‘Managed Service for the Performance Management of Construction Projects’ (the Managed Service) was awarded, to Room4 Consulting Ltd. The Service is based on a bespoke development of Constructing Excellence’s KPI Zone tool – Kpi4Construction which is hosted on secure servers in the internet ‘Cloud’. The contract is renewable annually up to a maximum term of 3 years.

Further Developments - Key Policy Drivers

While, in the past, the key policy driving the recording of project performance management was the Achieving Excellence initiative, there are a number of additional policy developments that will also drive future requirements:

  • The Government Construction Strategy May 2011 has requirements for value-for-money; standards and cost, benchmarking; and efficiency and elimination of waste
  • The Procurement Board Strategic Plan 2011-2014 includes an objective 1 target to ‘implement effective scoping and governance of capital programmes and projects and an associated action to ‘benchmark performance on the delivery of projects’.
  • The Committee for Finance and Personnel’s Report on Public Procurement raised Data related issues.
  • CPD responded with Proposals for collecting and sharing procurement data using a Data Warehouse & CoPE Data sharing agreements.
  • The NI Assembly’s Programme for Government (PfG) is to be amended to include a target that social clauses are included in all Government contracts.

De-minimis Threshold for Recording KPIs

As a minimum, the ten headline GCCG KPIs must be calculated and recorded for all construction projects with a value of £1m or more, although organisations are free to use a lower threshold. For example, to enable the GCCG KPIs to be used for post project evaluation in line with ‘Northern Ireland Guide to Expenditure Appraisal and Evaluation’ (NIGEAE), de-minimis of £500K is recommended. (Following clarification and further detail on the forgoing policy drivers the de-minimis limit may need to be reviewed in consideration of the above policy drivers).