Who is responsible/involved?
Change is rarely successful without the involvement and commitment of those individuals affected or impacted by it. As such, benefits management is centred around a partnership approach between the programme/project teams delivering the change, and those parts of the business affected by it.
Diagram above illustrating the shared responsibilities for Benefits Management between the business and the programme/project. If this diagram is inaccessible or you require an alternative format, please contact us at firstname.lastname@example.org
Often the benefits associated with a particular programme/project begin to appear after the programme/project has completed and the new capability is in place. While programme/project teams may facilitate and drive the benefits process initially, they do not own the benefits. Affected business areas always own the benefits and are responsible for ensuring they are managed and realised long after the programme/project is complete and the structures are dismantled. Where benefits are developed by a programme/project in isolation, without engaging those affected by the change, there is little chance that the business will accept ownership of the benefits.
The Senior Responsible Owner (SRO) for the change programme/project is ultimately responsible for the management and delivery of business benefits.
Follow the link provided for more detailed information on Roles and Responsibilities.