Communications

Description

Effective Communication is at the heart of successful business change. Programmes and Projects must incorporate a clear approach to communication which is strongly linked to their engagement with stakeholders. A Communications Strategy should be produced which documents how information will be disseminated to, and received from, all stakeholders involved in the change (e.g. Programme or Project). It identifies the means/medium, the message(s) and frequency of communication between the different parties. It is used to establish and manage on-going communications throughout a Programme/Project.  

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Purpose	Sources	Roles and Responsibilities