Issues

Description

An ‘Issue’ is a generic term used in Programme and Project Management (PPM) to describe any matter that needs to be brought to the attention of the Programme or Project. Issues are outside the control of the Programme/Project but may have a significant effect on the achievement of objectives and the realisation of projected benefits. Risks are different from Issues in that a Risk may or may not occur depending on events or circumstances. Where Issues and Risks are similar is around the need to take decisions based on an evaluation of their impact in terms of the business case, product/service delivery, resources, costs and timescales. The Programme/Project Manager may be able to make a decision on what action is required or it may need to be raised at Board level.

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Purpose	Sources	Roles and Responsibilities