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Northern Ireland Civil Service reform

The Northern Ireland Civil Service (NICS) is undergoing an unprecedented period of change and modernisation. The challenge for the NICS is to deliver excellent public services now and in the future. To meet this challenge, NICS is changing to harness technology, build skills and develop a way of working that fits with the modern and changing world.

A number of initiatives are currently underway as part of the NICS Reform Programme which will see change to NICS work practices, systems and processes, use of technology, the working environment, the organisational culture and citizen interfaces.