Employee Assistance Programme

Employee Assistance Programme

Carecall

Carecall is the company contracted to provide the NICS Employee Assistance Programme.  Carecall complements Welfare Support by providing a professional and confidential counselling service to staff of the NICS.  Carecall also provides professional advice on issues such as legal problems, relationship problems, drugs, alcohol, debt anxiety etc.  In addition, Carecall will also provide these services to members of the same family living in the same house as the member of staff.

Carecall can provide up to 6 sessions per year of professional counselling at a location which suits you at no cost to the individual: the NICS will pay for these sessions.

Carecall will allocate an invoice reference number to you when you call and, when the time comes to invoice the NICS for the service provided to you, Carecall will only quote the reference number. Under no circumstances will they divulge your name or details of your issues to your Department.

You can contact Carecall directly on the freephone, 0808 800 0002, available 24 hours per day, 7 days per week.  Alternatively you can email Carecall on support@carecallwellbeing.com

Information about all the services that Carecall provide is available on the Carecall website.

For more information please view the latest Carecall e-zine (PDF 317KB)