Our policies and procedures
Conducting our businessInformation on guidelines for DFP staff, including finance, HR, risk management and whistleblowing. | The delivery of our servicesDFP's policies and procedures in relation to how we deliver our services. |
The recruitment and employment of staffInformation on recruitment of staff, and polcies on equality and diversity, health and safety and more. | Customer serviceDFP's standards for providing services to our customers, including complaints procedures. |
Records management and personal dataThis section contains DFP's policy statements on Data Protection, records management and Freedom of Information. | Charging regimes and policiesDetails of statutory charging regimes. |
