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DFP Customer Service Standards


DFP Customer Service Standards (PDF 236KB)

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The Department of Finance and Personnel (DFP) is committed to providing a high standard of service at all times.

This leaflet sets out the minimum standards of customer service you can expect from us.

More information and help


Linda Kirkwood
Corporate Improvement Centre
Corporate Services Group
Department of Finance and Personnel
Room B28 Rathgael House
Balloo Road
Bangor BT19 7NA

Telephone: 028 9127 7671