Skip the NI Direct Bar
Skip navigation

DFP Customer Service Standards


DFP Customer Service Standards (PDF 448KB)

Document viewers

To view PDFs get Adobe Reader.

The Department of Finance and Personnel (DFP) is committed to providing a high standard of service at all times.

This leaflet sets out the minimum standards of customer service you can expect from us.

More information and help


Martin Monaghan
Central Support Team
Corporate Services Group
Department of Finance and Personnel
Balloo Annexe Rathgael House
43 Balloo Road
Bangor BT19 7PR

Telephone: 028 9185 8228