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DFP Customer Surveys



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The first corporate DFP Customer satisfaction survey was undertaken in 2007. In 2012, we changed the format for collecting customer feedback to take account of the fact that DFP business areas were collecting data at different times - all business areas now include agreed core questions when seeking feedback from any customer.

The 2013 Customer Feedback Results (based on these core questions) are now available.

More information and help

Please contact:

Sean Gillan or Linda Kirkwood
Corporate Improvement Centre, DFP
Rathgael House
43 Balloo Road
BT19 7NA

Telephone: 028 9185 8179 or 028 9127 7671
Email: or